Flexible eCRF & KOL Survey Engine

KOL and Site Surveys Built Into Clinera.

Build branching questionnaires, send tokenised links and track responses live. Clinera Survey turns feasibility and KOL feedback into study records that sync back into your CTMS.

  • 70% Faster Site Feasibility Evaluation
  • Dynamic Branching & Skip Logic
  • Tokenised Access, No Login
  • Real-Time Response Analytics

The Problem

Why Feasibility and KOL Data Arrives Late.

Site selection and protocol design both run on information that has to be collected before a study exists in any system. That gap is where generic survey tools get used, and where the data stops being usable.

At the Site

Questionnaires Are Long and Repetitive

Sites receive lengthy questionnaires that ask again for information they have already given a sponsor before. The burden falls on coordinators, and a share of questionnaires simply never come back.

At the Sponsor

Responses Land Outside the Study Systems

Answers arrive as spreadsheets and PDF attachments, then get retyped into a site directory. The comparison between candidate sites happens in a workbook that nobody maintains after selection.

In Medical Affairs

Advisory Feedback Has No Audit Trail

Generic form tools carry no clinical access controls, no record of who was invited and who responded, and no route into the platform where the protocol is being designed.

The Solution

Surveys That Belong to the Study.

Clinera Survey runs on the same platform infrastructure as the EDC and CTMS, so a feasibility response is a study record rather than an attachment. Build the questionnaire, send it by tokenised link, watch responses arrive and import qualified sites into the study directory in one action.

01

No-Code Builder

Clinical question types and branching rules configured by study designers without engineering involvement.

02

Access Without Accounts

Single-use tokenised links open the survey directly, so investigators never manage another password.

03

Automated Site Scoring

Composite qualification scores are calculated from responses as they arrive, not after the deadline.

04

One-Click Sync

Approved site profiles import into the Clinera CTMS and EDC directories without re-entry.

How It Works

From Questionnaire to Selected Site.

The same four stages cover a 200-site feasibility round and a 12-member advisory panel.

STAGE 01

Build

Assemble the questionnaire from clinical question types, or start from a feasibility template, and set the branching rules.

STAGE 02

Distribute

Generate single-use tokenised links and send them by email or WhatsApp campaign through Clinera Communications.

STAGE 03

Monitor

Track completion rates and answer distribution live, and chase the sites that have not responded from the same screen.

STAGE 04

Score and Import

Composite feasibility scores rank candidate sites, and approved profiles import into the CTMS and EDC directories.

Capabilities

Core Features and Capabilities.

Four feature blocks cover the builder, the distribution and access model, the feasibility scoring layer, and the analytics and sync that close the loop into the study platform.

Feature 01

No-Code Survey Builder With Branching Logic

Build questionnaires that match how clinicians actually answer, without writing any code.

  • Clinical Question Types - Single choice, multi-select, matrix rating grids, Likert scales, numeric sliders, document upload fields and conditional text areas.
  • Branching and Skip Patterns - Follow-up questions appear based on the previous answer, so each site only sees what applies to its setup.

Feature 02

Targeted Distribution and Tokenised Access

Get the survey in front of busy clinicians without an account creation step in the way.

  • Single-Use Tokenised URLs - Each KOL and investigator receives a unique secure link and starts answering immediately, with no password to recover.
  • Authenticated Physician Portals - Password-protected access is available where advisory panel data is sensitive enough to warrant it.
  • Multi-Channel Distribution - Invitations and reminders go out as email or WhatsApp campaigns through Clinera Communications.

Feature 03

Site Feasibility Assessment and Scoring

Turn a feasibility round into a ranked shortlist rather than a folder of responses.

  • Pre-Built Feasibility Templates - Patient volume, historical recruitment performance, IRB meeting frequency, staff credentials and equipment availability.
  • Automated Scoring - Composite qualification scores are calculated from the responses, so trial managers compare candidate centres on the same basis.

Feature 04

Live Analytics and Master Data Sync

Read the responses as they arrive, then move the qualified ones into the study.

  • Interactive Dashboard - Response counts, completion rates, answer distribution and trend lines updating in real time.
  • Direct Ecosystem Sync - Import a qualified site's survey response into the Clinera CTMS and EDC master directories in one click, with no retyping.

Use Cases

Where Teams Put Clinera Survey to Work.

Four recurring jobs across study startup and medical affairs.

Site Feasibility Rounds

Send a study-specific questionnaire to a candidate site list, score the responses against the same criteria, and shortlist without building a comparison workbook.

Faster Site Selection

KOL and Advisory Board Input

Collect structured protocol feedback from opinion leaders before the design is locked, with a record of who was invited and who responded.

Better Protocol Design

Investigator and Site Staff Feedback

Run post-visit or end-of-study feedback with site teams, so process problems surface while the study is still running.

Fewer Repeat Issues

Market and Practice Research

Survey a physician network on current practice patterns, equipment access or referral pathways to inform study planning.

Grounded Study Planning

Workflow

Role-Based Workflow and Benefits.

Three groups touch a survey round, and each one measures success differently: quality of insight, speed of selection and time spent answering.

RoleKey Capabilities in Clinera SurveyKey Benefit

Medical Affairs

Build KOL surveys, set up branching logic, analyse advisory feedback.

Fast collection of expert input to shape protocol design.

Feasibility Lead

Send questionnaires to hundreds of sites and rank them on auto-calculated scores.

70% faster site selection and study startup timelines.

KOL / Investigator

Open the survey from a single-click token link and complete it on tablet or desktop.

No login friction and a form that only asks what applies to them.

Why Clinera Survey

What Makes Clinera Survey Different.

01

Responses Become Study Records

A generic form tool hands back a spreadsheet. A completed feasibility survey here becomes a site profile in the CTMS, which removes the retyping step where selection data usually degrades.

02

Shorter Surveys by Design

Branching means a site only answers what applies to it. The questionnaire that reaches a small oncology unit is not the one that reaches a 900-bed academic centre, even though it is the same survey.

03

Scoring You Can Explain

Composite scores are built from the criteria you set, and every score opens to show what produced it, so a site selection decision can be defended rather than asserted.

Specifications

Technical Specifications.

Clinera Survey is deployed as part of the Clinera platform and inherits its security, audit and access-control model.

Response Storage
ISO 27001 compliant encrypted cloud database.
Export Capabilities
CSV, Microsoft Excel, PDF summary reports and JSON.
Ecosystem Integration
Direct API sync with the Clinera EDC Study Builder and CTMS site directories.
Question Types
Single choice, multi-select, matrix rating grids, Likert scales, numeric sliders, document upload and conditional text areas.
Access Models
Single-use tokenised URLs for open distribution, or password-protected physician portals for sensitive advisory data.
Distribution Channels
Email and WhatsApp invitation campaigns dispatched through Clinera Communications, with reminder scheduling for non-responders.

FAQ

Frequently Asked Questions.

A Large Share of Feasibility Questionnaires Never Come Back. What Changes Here?+

Three things. Branching cuts the questionnaire down to what applies to that site, which is the main reason long questionnaires get abandoned. Tokenised links remove the account creation step where recipients drop out. And because completion status is tracked per recipient, reminders go only to the sites that have not responded, dispatched through Clinera Communications on the channel that site actually reads.

Can We Pre-Populate a Questionnaire With What We Already Know About a Site?+

Yes, where the site already exists in your CTMS directory. Known values are carried into the response so the site confirms or corrects rather than re-enters, and the questions that remain are the study-specific ones. This matters because repeat requests for information a sponsor already holds is the most common site complaint about the feasibility process.

How Is the Feasibility Score Calculated, and Can We Change the Weighting?+

The composite score is built from the criteria in your questionnaire, and the weighting is yours to set, because what matters differs by phase and therapeutic area. Every score opens to show the contributing answers, and a trial manager can override a score with a recorded reason rather than working around it in a spreadsheet.

What Stops a Tokenised Link Being Forwarded to Someone Else?+

Tokens are single-use and tied to the recipient they were issued to, so a forwarded link cannot open a second parallel response, and the submission carries the identity of the token holder. Where a study needs stronger assurance than that, such as an advisory panel handling unpublished protocol detail, the same survey can be served through an authenticated physician portal instead.

Can Advisory Responses Be Anonymous While We Still Track Who Has Responded?+

Yes. Response tracking and response content are handled separately, so the completion list can show that a panel member has submitted while the analysis view presents answers without attribution. This is the usual configuration for advisory boards, where candid feedback matters more than knowing which member said what.

Get Started

Schedule a Clinera Survey Demo.

Bring your current feasibility questionnaire. We will rebuild a section of it with branching on the call and show you what a site would actually have to answer.